Shipping policy
Shipping Policy – Store Flex
At Store Flex, we are committed to delivering your orders in a timely and reliable manner.
Order Processing Time
All orders are processed within 1–3 business days after confirmation. Orders are not processed or shipped on Sundays or public holidays.
Shipping Time
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Within Pakistan: Estimated delivery time is 3–7 business days
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International / Dropshipping Items: Delivery may take 7–15 business days depending on the product and supplier
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen factors.
Shipping Charges
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We offer free shipping on most orders across Pakistan
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Any shipping charges (if applicable) will be clearly displayed at checkout
Cash on Delivery (COD)
We offer Cash on Delivery (COD) all over Pakistan.
Please ensure you provide a valid phone number and address. Our team or courier partner may contact you to confirm your order before dispatch.
Order Tracking
Once your order is shipped, you will receive a tracking number via SMS or email (if available) to track your shipment.
Address Accuracy
Please make sure your shipping details are correct. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.
Delays
In rare cases, shipments may be delayed due to:
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High demand
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Courier issues
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Public holidays
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Customs clearance (for international shipments)
We appreciate your patience in such situations.
Undelivered or Returned Orders
If an order is returned due to unavailability, incorrect address, or refusal to accept delivery, we reserve the right to cancel the order.
Contact Us
If you have any questions about shipping, feel free to contact us:
📧 Email: Arslanaltaf5614149@gmail.com
📞 Phone: 03027287269
📍 Address: Islamabad, Pakistan
Thank you for shopping with Store Flex!